Hello, how can we help you?

Our mission is not only to offer unique shoes, but also to provide the best possible service.

First try, then pay! How does it work?

You have the possibility to order your Lovidovi shoes free of charge by invoice, to try them at home and within 30 days to decide whether you want to buy them or not. If you are not satisfied, we will cover the cost of the return.

Finding the right shoe size - that's how it works!

Our size guide is accurate in over 95% of the cases.

 

Shoe sizeFoot lengthFoot width
36 from 22,75 to 23,25 cm from 20,5 to 24,0 cm
37 from 23,25 to 23,75 cm from 21,0 to 24,5 cm
38 from 23,75 to 24,25 cm from 21,4 to 24,9 cm
39 from 24,25 to 24,75 cm from 21,8 to 25,3 cm
40 from 24,75 to 25,25 cm from 22,2 to 25,7 cm
41 from 25,25 to 25,75 cm from 22,6 to 26,1 cm

 

We use European standard sizes on a scale from 36 to 41.
Please follow our simple shoe size guide to make sure your shoes fit you perfectly.


3 easy steps to shoes that fit perfectly

 

Step 1 – Measure foot length

Step 2 – Measure foot width

Step 3 – Compare values in the table (above)

* for the values shown in the picture, the shoe size 37 is a perfect choice 

 

Overall, our shoes fit very normally. Although it is worthwhile to summarize some comments :

  • If you are between two sizes (eg 37.5) , it depends on your preference whether you should choose the larger or smaller size (38 or 37) , but generally we find it safer to order the larger size. If you choose the smaller size, the shoe may feel a little tight for the first few days. However, the leather will adjust around the shape of the foot so that the shoe will become comfortable over time. If you decide on the safer option, i.e. taking the larger of two sizes, you can always pull the shoes a little tighter with the laces.
  • Our shoes are averagely wide. However, if your foot is very wide, you may feel a little more comfortable if you take 1 size larger than your foot length. You will probably know that your foot is wide if you have had problems with the width of some shoes in the past.

How can I return shoes to Lovidovi free of charge? (Returns & Replacements)

How do I return goods to Lovidovi?

The ordered items are not as you expected? Just follow these 3 steps to return your order:
For Germany:

Step 1

Print the DHL label. You can enter your data HERE  and print out the return label.

 

Step 2

Now pack the shoes, stick your return label to the package and take it to a DHL branch (the return is free of charge )

 

Step 3

After we have received your return, you will get your money back as soon as possible.

 

 

For other countries:

Just send us the package back to the following address:

LOVIDOVI UG
Dinkelbergstr. 10
79639 Grenzach-Wyhlen
Gemrnay

After we have received your return, you will get your money back as soon as possible.
You can find more information under Returns & Shipping.

How long does shipping take?

For all orders within Germany the shipping is free-of-charge.

  • The standard delivery time for Germany is approx. 1-3 days.

The shipment of products to other countries we charge a flat rate of 9.00 EUR.

  • The standard delivery time for other EU countries is approx. 4-5 days.
  • The standard delivery time for the rest of the world is approx. 5-7 days

The dispatch takes place with our logistics partner DHL. As soon as we have shipped your order, you will receive an e-mail notification with the DHL tracking number.

Do I have to pay import duties?

No – if the shipping address is in Germany or the EU. If the delivery is sent to an address outside the EU, import duties may be due (depending on the customs regulations of the respective country).

We’re here for you.

   Whatsapp: (+49) 1525 100 94 29                 E-Mail: [email protected]

Kostenloser Versand & Rückversand - Zahlung per Rechnung
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